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Overview9 articles
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Setup5 articles
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Troubleshooting17 articles
How do I update my XClass TV?

Your TV will update automatically as long as it’s connected to the Internet. If your TV is offline, connect your TV to the Internet.

 

If you recently purchased your TV and are having trouble with setup, follow the steps on how do I fix a setup issue with my XClass TV.

 

If your TV is having issues updating the firmware after you went through the first time setup or iyou do not want to connect your TV to the Internetyou can update your TV manually:

 

1.     Get a USB flash drive with enough storage spaceRefer to http://xclasstv.com/usb-update to check the file size listed for your TV's software version.

2.     Insert your USB into a computer with a USB port.

3.     Go to http://xclasstv.com/usb-update on your computer.

4.     Agree to the user agreement and download the update onto your computer.

5.     Copy the update onto your USB, making sure that the USB doesn’t have any other XClass TV updates saved on it and the update filename is unchanged. 

6.     Insert the USB into your TV’s Service input port, making sure it’s the only USB connected to the TV.

7.     Go to Settings > Device settings > Updates > Update manually > Start USB update on your TV.

8.     You’ll get a notification on your TV once the update is completed. Then, your TV will restart and you can remove the USB.

 

Something’s not working. How can I fix it?  

Make sure your USB drive has enough available storage space.

If there’s an issue with your USB drive, try reformatting as follows:

Windows

1.     Insert your USB drive into your computer.

2.     Open Windows Explorer and go to your USB drive under This PC (e.g., drive E:\).

3.     Right click on the drive and select Format.

4.     Choose FAT32.

5.     Uncheck the Quick Format check box.

6.     Click Start.

7.     Click Yes.

MAC

1.     Insert your USB drive into your computer.

2.     Open Disk Utility.

3.     Select your USB drive on the left panel.

4.     Click Erase.

5.     Select MS-DOS (FAT) in the drop down menu.

6.     Click Erase.

7.     Select Done.

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