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How do I connect my XClass TV to the internet?

When you first turn on your TV, you’ll be prompted to connect your TV to the internet. If you choose to get connected then, you’ll get step-by-step instructions on your TV screen.


How do I connect my TV later using WiFi?

  1. Go to Settings > Network Choose a network on your TV.

2. Select your WiFi network name from the list of available networks. (If you don’t see your WiFi network name (SSID) or if it’s hidden, click Connect to a private network and enter your network name)

3. Enter your WiFi password.


Your WiFi network name and password will be the same ones you use to connect your other devices such as a phone or computer.


Note: XClass TV is not able to connect to networks that require a separate login through a web browser (for example, WiFi networks available through public places, hotels, etc.)


How do I connect my TV later using an Ethernet cord?

  1. Plug one end of your Ethernet cord to your TV’s LAN TV port

2. Plug the other end of your Ethernet cord into your modem or router’s LAN port

3. Go to Settings > Network > Connect with ethernet on your TV


Something’s not working. How can I fix it?

If you’re trying to connect to a WiFi network, make sure you’ve selected the correct network name and entered the right password. Remember, passwords are case sensitive.


If you’re trying to connect to a WiFi network that is a hotspot, make sure your hotspot has a good connection and can be connected by other devices like computers.  If it is connected and the speed seems slow, try restarting your mobile hotspot.  If the speed doesn’t improve or the TV isn’t able to connect, connect the TV to another network either through a WiFi or Ethernet connection.


If you’re trying to connect using an Ethernet cord, make sure everything is plugged in securely.


Lastly, confirm that your modem or router is connected to the internet. An easy way to check is to see (If you can access the internet on a phone, computer, or other device, then you have an internet connection.) If the connection speed seems slow, try restarting your modem or router. You can also improve the signal strength by moving your modem or router closer to the TV, if possible.

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